At eazyhome, we aim to deliver your orders safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
-
Orders are typically processed within 1–3 business days after confirmation.
-
Orders placed on Sundays or public holidays will be processed on the next business day.
-
You will receive an order confirmation once your order is successfully placed.
2. Shipping Locations
-
We currently ship across India.
-
Delivery availability may vary based on the courier service and your location.
3. Estimated Delivery Time
-
Standard Delivery: 3–7 business days after dispatch
-
Delivery times are estimates only and may vary due to:
-
Courier delays
-
Weather conditions
-
Remote or rural delivery locations
-
Unforeseen circumstances
-
eazyhome is not responsible for delays caused by courier partners.
4. Shipping Charges
-
Shipping charges (if applicable) will be clearly displayed at checkout.
-
Any additional charges such as COD fees (if offered) will be shown before order confirmation.
5. Order Tracking
-
Once your order is shipped, tracking details will be shared via email or SMS (where available).
-
Tracking updates depend on the courier partner’s system.
6. Delivery Responsibility
-
Please ensure that the shipping address and contact details are accurate.
-
eazyhome is not responsible for delivery issues caused by:
-
Incorrect or incomplete address
-
Customer unavailability at the time of delivery
-
If an order is returned to us due to such reasons, re-shipping charges may apply.
7. Damaged or Missing Items
-
If you receive a damaged package or missing item, contact us within 48 hours of delivery.
-
Please share clear photos/videos of the package and product for verification.
-
Issues reported after this period may not be eligible for resolution.
8. Undelivered or Returned Shipments
-
If a shipment is returned due to failed delivery attempts or incorrect address, we will contact you.
-
Re-shipping may be done after confirmation, and additional shipping charges may apply.
9. Contact Information
For shipping-related queries, contact us at:
eazyhome
Sathya House
Chettitharakadu
Moolamcode Post
Vadakkencherry
Palakkad, Kerala – 678684
📧 eazyhomeonline@gmail.com
📞 +91 80755 98543